Five common mistakes to avoid.
February 20, 2024
Illustration by Gustavo Pedrosa
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When tensions run high, miscommunication is far more likely to occur. And tensions are likely high: In a recent global survey, 44% of employees reported they had experienced a lot of stress the previous day. To avoid creating unnecessary anxiety during times of uncertainty, leaders need to be especially thoughtful about how they communicate with their teams. The author presents five common errors even the most well-intentioned leaders make — and what to do instead.
“I know our industry is going through it. To reassure my teams that they’ll be okay, I’ve been deliberately and visibly celebrating their successes,” Eric, the head of a 300+ person department at a technology company, told me last year. “But it’s not working.”
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.
